Reset del Codice Mobile UniCredit

To reset your UniCredit mobile code in 2025, you have several updated options:

1. Reset via UniCredit App:

   • Open the UniCredit app and log in using biometric methods (Face ID, Touch, or fingerprint).
   • Go to the bottom right menu → Profile → Security.
   • In the Security section, you can choose to change the 6-digit mobile code.
   • You will be prompted to confirm personal data before you can set a new code ^[1].

2. Reset via Online Banking (Desktop):

   • Log in to UniCredit online banking from a computer.
   • Go to the menu item related to “App & Sicurezza” (App & Security).
   • You will find an option to modify or reset the mobile code, following a similar process as in the app ^{[1] [5]}.

3. If You Have No Access or Forgot Both App and Web Credentials:

   • Delete and reinstall the UniCredit app on your smartphone.
   • When reinstalling, you may see an error if your previous app session wasn’t deauthorized. In such cases, log in to UniCredit online banking via browser and look for an option to “disattiva applicazione” (disable application) in your security/app management settings.
   • Once disabled, you can complete the fresh activation and set a new mobile code from scratch ^[1].

4. Assistance from UniCredit Customer Service:

   • If none of the self-service methods work, or you’re locked out, you can call UniCredit support:
     • From Italy: 800.57.57.57
     • From abroad: +39.02.33408973 ^{[1] [4]}.
   • They may verify your identity and reset your access, after which you’ll be able to set a new mobile code.

Note:

• The mobile code is a 6-digit code you chose when first configuring the app and is necessary for secure operations ^[1].
• If you try multiple times unsuccessfully, or if the app prompts you for device re-authorization, completing the uninstall/reinstall and browser steps above will resolve the most persistent issues ^[1].

For the latest, always refer to the official UniCredit help resources or customer service ^{[5] [4]}.