How to Contact Supercell Customer Support

How to chat with Supercell?

To activate the chat function you must join a Task Force first. Once you are in a Task Force – a little button with a speech bubble will appear on the right side of your screen. Tap it to see the chat window. In order to enter your message, tap into the white box in the bottom and the keyboard will appear.
Leggi di più su support.supercell.com

Games such as Clash of Clans and Hay Day have made Supercell popular. These games are played by millions. At times, players need to get in touch with Supercell for different reasons like account recovery, game problems or assistance with their Super ID. Here is how you can contact Supercell customer support.

Reaching Supercell through Email

For instance, a player can use the email format to obtain help from the company. For any questions you might have or if you need assistance, shoot an email to [email protected] at any time. They stress that they’re here to help so feel free to reach out about anything that’s troubling you throughout your journey. In your mail be sure to give as much information as possible for the most accurate response.

Using Chat Feature In Supercell Games

To start using chat in supercell games one must join an operational group and then tap on the upper right corner of your screen where there will appear a speech bubble icon indicating Chat. By tapping this icon, a chat window opens up and if someone wants to write a message; he should just tap on the white box which appears at the bottom of it since automatically keyboard pops up for him/her to key his/her text messages using it; this option therefore helps gamers talk among themselves easily while gaming.

Contacting Hay Day Support

The process for getting help in Hay Day is straight forward. You should create an email address if you don’t already have one. Go back into Hay Day game, tap on the menu found at the top left corner and press settings buttons after which click on “Help and Support” button This will take you through different options of reaching out to support team as well as finding answers from frequently asked questions.

Problems Receiving Emails from Supercell

Sometimes, when verifying something or another purpose by sending emails; no confirmation emails sent via Supercel might be received. There are two common reasons for this:

The email with the verification code may have been sent to spam or junk mail.

And if you put in wrong email address or different one from your Supercell ID

Therefore, always make sure that you are using the correct email and check all your folders including spam, so as not to miss any of their communication with you.

Recovering Your Supercell Account

If a player decides to recover his/her account, it should be associated with a new Supercell ID. The idea is to lock everyone else out and allow only the player in. In order to create the new Super cell ID, one will need a new email address which had never been linked with any Supercell service before. This step is vital because it protects the account from being accessed by unauthorized persons.

Consequently, through an email, in-game chat features and dedicated support within games like Hay Day among others, there are many ways through which Supercell helps its players. Therefore knowledge on how best to communicate to supercell support can smooth your gaming experience when one has issues regarding access into their accounts or some game related help.

How do I contact Supercell for account recovery?
Select the 'Help and Support' option.Tap the blue Message Bubble to contact us.Choose the option related to account access and Supercell ID.
How long does Supercell support take to respond?
Each one is manually reviewed by our moderators. Due to the number of reports we receive, it takes up to 72 hours for some reports to be reviewed. Please don't misuse the ability to report others. The more false reports we receive, the longer it will take us to take care of the really urgent ones.
How do I email Clash of Clans support?
If you can't access the game, or don't have an e-mail set up on your device, you can directly e-mail them at [email protected] and support will help you as soon as possible. If you have emailed them directly you must include the details of the new village as well!

Click here to view the Italian version of this post.