To resolve this issue, follow these steps:
- Check that your Amazon Prime subscription is active.
- Pay attention to your location.
- Turn off your VPN.
- Reset the streaming device.
- Clear the cache of the Prime Video application or reinstall the application completely.
Why can’t Smart TVs display Prime Video?
In most cases, Prime Video does not work on Smart TVs because the TV does not have enough RAM. To resolve the problem, follow these steps:
- Turn off your Samsung TV.
- Keep it off for a short period.
- Turn it back on and press the power button for about twenty-five or thirty seconds.
- This clears the cache and allows you to use Prime Video without issues.
Methods to restart Prime Video
To resolve the problem, press and hold the Select and Play buttons on the remote control for a few seconds. This will restart the device and fix the issue with Prime Video.
How to reset Prime Video on a Smart TV
You can use this simple and convenient procedure to reset Prime Video on Samsung TVs:
- Turn off the TV.
- Hold down the power button for about 20 seconds.
- This will clear the TV’s cache.
- You can also access the TV menu by clearing the browsing history or restoring the Smart settings.
How to update Prime Video on a Smart TV
Updating Prime Video on a Smart TV is as easy as:
- Open the app store used for device installation.
- Verify that the application is updated to the latest version.
- Open the details page after finding the application.
- If an update is available, you will find the option to update.
How to update apps on a Smart TV
Updating apps on your Samsung Smart TV is as easy as:
- Press the "Smart Hub" or "Home" button on the TV remote, depending on the model.
- Select "Apps" from the menu and choose "My Apps".
- Select "Options" and choose "Auto Update" option.
How to improve video quality on LG Smart TV
To improve the video quality on your LG Smart TV:
- Use the Settings button on the remote.
- Select "General".
- Choose "TV Settings".
- Select the "Check for updates" option.
How to update Prime Video apps on an LG Smart TV
To update Prime Video apps on your LG Smart TV:
- Click the Home button on your Smart TV remote.
- Click on LG Content Store.
- Click on "Apps".
- The apps should appear on the TV.
- Click on each app and click "Update" if an update is available.
Ways to update Smart Hub
To update the Smart Hub on your Samsung Smart TV:
- Turn on your Smart TV by pressing the MENU button.
- Select "Contact Samsung" in the support section.
- This will display the firmware version of your TV.
- If you want to update your software, choose "SOFTWARE UPDATE".
How to update DAZN on a Samsung TV
To update DAZN on your Samsung TV:
- Open DAZN on your device.
- Scroll down with the remote and choose "Delete".
- Visit the app store.
- Search for DAZN and install the latest app.