To access Outlook on the web, follow these steps:
- Go to the login page of Outlook.com or Microsoft 365.
- Enter your email address and password for the account.
- Select "Sign in".
How to Access Work Email
If your company does not support Outlook Web App, you need to access the authentication page of your company’s email service. Depending on the product you are using, you can access the following options:
- For Office 365 for Business, go to portal.office.com.
- For Exchange server, go to the login page of your company’s Exchange server.
These options may vary depending on the product you are using.
How to Start Outlook Web App
To start Outlook Web App, follow these steps:
- Type the address of Outlook Web App in the address bar of a web browser (e.g., Internet Explorer).
- Press ENTER.
- If the next page shows a certificate warning, click "Continue to the website" (not recommended) to start Outlook Web App.
How to Open Outlook
To open Outlook, follow these steps:
- Open Outlook.
- Click on "Account".
- Click on the plus sign (+) to add a new account.
- Enter your email address and proceed.
- Add a new account by entering the password.
- The screen may vary depending on the added account.
Troubleshooting Outlook Access
If you are unable to access Outlook, consider the following:
- Verify that your email provider has installed reliable SSL certificates on the servers. We cannot configure your email with the Outlook application if the servers do not have a valid SSL certificate. If the issue persists, we may need additional information to resolve the problem.
Finding Outlook on Your Computer
If you cannot find Outlook on your computer, follow these steps:
- Press the Start button and the X button simultaneously.
- Select "Programs and Features".
- Find the Office installation in the list and right-click on it.
- Choose "Change".
- Click on "Add or remove features" to continue.
- To find Outlook, click on the icon to the left of Microsoft Outlook.
Connecting Work Email to Your Phone
To download your company’s email to your phone, follow these steps:
- Go to the settings menu and select "Email, Contacts, and Calendars".
- Choose Microsoft Exchange (Figure 1).
- Fill in the required fields with your company email data (Figure 2).
Reading Received Emails
You can use programs like Microsoft Outlook, Mozilla Thunderbird, and Apple Mail on your computer to read emails. To use these programs, you need to use either the IMAP or POP3 protocol.
Downloading Emails from Outlook Web App
To save all your Outlook emails in a single file, follow these steps:
- Select the email for export.
- Go to the file menu and choose "Save As".
- Choose the location to save the MSG file and confirm.
Installing Outlook on Your Smartphone
To install Outlook on your smartphone, follow these steps:
- Set up Google Play Store.
- Search for and install the "Company Portal Intune" application.
- If you haven’t already, you can install the Outlook for Android application from the Google Play Store or click here to enter your phone number and receive a download link.
- Open the Outlook for Android application.